Pulled from the shelf today: How To Listen

By: Ted Pollock

Page:45

A FINAL PEEK AT YOUR PROFITS

That’s all there is to it:

1. Consider the source.

“Who is he?”

“What are his qualifications?”

” Has he a vested interest in what he says?”

2. Hear what he really says.

Take the chips off your shoulders.

Keep an open mind.

Concentrate on ideas.

3. Listen actively.

Anticipate the speaker.

Weigh and review what’s been said.

Listen “between the lines.”

Listen with your hands.

4. Make sure you understand.

Ask questions, but don’t interrupt.

Briefly restate what he’s said.

Ted Pollock say’s most of his life has been “one long earful.”

Helpful I hope? Comments can be sent to Nancy at: nancy@davisexecutivetraining.com

This entry was posted on Friday, January 23rd, 2009 at 12:52 pm and is filed under communication skills. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.